Billing and Refund

Billing and Refund

Invoicing

Invoices will be raised in advance and emailed to the registered contact with Theosys . All billing and payments will be processed by Theosys Infotech. Payments to be made before commencing next cycle of service. In case of non payment Theosys may disable service. After 7 days grace period, the account would be terminated. When an account is terminated, it would purge the files and database. All invoicing would be done from our principals, Theosys Technologies and all payments are payable to them

Cancellation and refunds

During the period of service at any point if you are not completely satisfied with our services, and you notify us in writing via your registered email ID, you will be given a full refund of the advance amount, excluding fees for the running month.

You will be notified about the refund amount within 10 days of receipt of the cancellation request. The balance will be refunded to the account or credit card you authorised us for transaction after deduction of the refund processing fees by bank or gateway

Taxes

Taxes would be additional as applicable from time to time.